Managed IT support with security built in. We lock down Microsoft 365, keep every device patched and protected, and guide you through Cyber Essentials. Real people answer the phone, and on-site help is under 30 minutes away across the West Midlands.
Most of our work today goes into making sure client systems are secure, compliant and properly looked after, not just fixed when they break. Here’s what that looks like.
We take you from gap analysis to submission: scoping your devices, fixing anything that would fail, writing the policies and drafting the answers. More and more customers, insurers and contracts ask for it.
Our 39-point baseline covers sign-in security, email, Teams, SharePoint sharing and admin accounts. We close the gaps most tenants leave open and give you a written record of every change.
Company laptops and phones enrolled, encrypted and set up to one standard, so a lost or stolen device is an inconvenience rather than a data breach.
We set up SPF, DKIM and DMARC, the records that stop criminals sending email in your name, and switch on Microsoft’s protection against phishing and impersonation.
Windows and application updates managed centrally, plus ThreatDown endpoint protection (from Malwarebytes) on managed devices, with weekly checks that it is actually running.
Microsoft 365 backup covering email, OneDrive, SharePoint and Teams, reviewed so you only pay to protect what matters. Office routers managed centrally, so updates and changes rarely need a site visit.
A free review of your setup and what needs fixing.
We close the gaps in agreed stages, with no surprises.
Monitoring, patching and support, every day.
Regular checks and a plain-English report.
Customers, insurers and public-sector contracts increasingly ask for it. We’ll tell you what would fail today, fix it, and see you through to certification.
From day-to-day support contracts to enterprise cloud migrations — we've got your technology covered.
Managed IT support packages tailored for businesses of all sizes. Predictable monthly costs, unlimited support calls, and a dedicated point of contact who knows your systems.
Learn moreFull IT infrastructure management — servers, workstations, networking, printers, and more. We become your dedicated in-house IT department at a fraction of the cost.
Learn moreMost issues resolved in minutes without ever leaving your desk. Our innovative remote tools let us diagnose and fix problems instantly, keeping your business moving.
Learn moreMicrosoft 365, Azure, and cloud migration expertise. We design, migrate, and manage your cloud environment so your team works from anywhere, safely and efficiently.
Learn moreEnterprise-grade ThreatDown (by Malwarebytes) endpoint security for every device in your business. Real-time threat detection, automatic remediation, and centralised management.
Learn moreWhen remote support isn't enough, our engineers are on the road. Typical on-site arrival across the West Midlands in under 30 minutes. Real people, not chatbots.
Learn moreA few recent jobs, with client names left out.
Two directors’ mailboxes were almost full and nothing could be deleted or archived. We found Microsoft’s background archiving had been switched off, fixed it, cleared tens of gigabytes of stuck deleted items and got automatic archiving running.
An audit of a large Microsoft 365 setup found dormant Teams and orphaned SharePoint sites that were still being backed up and billed. We cleared them out safely, waiting for Microsoft’s recovery window to pass before anything was removed for good.
Before rolling our Microsoft 365 baseline out to clients, we applied every part of it to our own company. Along the way the new sign-in rules caught a password-spraying attack from overseas against one of our accounts.
We've built our reputation on honesty, speed, and keeping things simple. No jargon. No hidden fees. Just results.
Average response measured in minutes, not hours. We pick up the phone and get to work immediately.
Nearly three decades solving IT problems for Midlands businesses — we've seen it all and fixed it all.
No confusing jargon. We explain everything clearly so you can make informed decisions about your technology.
Start with a free, no-obligation consultation. We assess your needs before recommending anything.
PC Support Midlands has grown from a small operation into one of the Midlands' premier IT support providers. We've spent nearly three decades honing our craft, building lasting relationships with businesses across the region.
Our mission is simple: to provide excellent service and support in a friendly way that's easy to understand — transparent, reliable, and built around your business needs.
From our first year clients who are still with us today, to the growing roster of businesses who trust us with their critical IT infrastructure, our track record speaks for itself.
Talk to Our TeamPractical, no-nonsense accountancy support delivered by Clair — an AAT Level 2 bookkeeper with nearly 30 years running her own company and current company director. Short-term contracts, troubleshooting messy accounts, and stepping in when unexpected staff changes leave a gap.
Day-to-day bookkeeping, Sage 50 health checks, reconciliation, and untangling accounts that have drifted out of order.
End-to-end payroll using Sage 50 Payroll — calculations, RTI submissions, payslips and year-end. Reliable, on time, every cycle.
Sudden staff changes, maternity leave, or year-end panic? Clair steps into your accounts function fast and leaves it organised.
Inherited a messy ledger or a system no-one understands? Nearly 30 years as a company director means few problems are new ones.
From manufacturing to professional services — our clients trust us with their critical IT infrastructure.
Don't just take our word for it — here's what businesses across the West Midlands say about working with us.
Ready to experience IT support that actually works? Get in touch for a free, no-obligation consultation — we'll assess your current setup and tell you exactly how we can help.