Business Support Services

When it comes to Business Support Services and IT support for your business, you really have to be careful nowadays. There are so many businesses that are eager to tie you up into a contract quickly and often you will find the service you get, isn’t what you were promised. Here at PC Support Midlands, we offer a range of services from ad-hoc whenever you need us arrangements, all the way to service level agreements. At PC Support Midlands, we have worked with businesses all over the West Midlands, and we like to think that the companies we work with recommend us for a reason. Over the last two decades and beyond, we have built outstanding working relationships with every business we have worked with, and many of our customers have been working with us for a long time. PC Support Midlands stand out from the rest not only because of our personal services, but we also offer one of the quickest response times for PC support in the whole of the Midlands. So, if you haven’t quite found what you have been looking for when it comes to your IT services, why not give us a call today and see for yourself why PC Support Midlands are the IT company that truly exceed expectations.

On-Demand Support

In the world of business, you never know when you are going to need a little helping hand, this is especially true for small businesses. If you operate a small business, we know that sometimes, signing a contract with a company or not knowing what is going to cost what can be quite worrying, so here at PC Support Midlands, we keep things as simple as possible. When you choose to work with us here at PC Support Midlands, you will know from the outset what is going to cost what, we operate easy to understand single price structures for each individual service.  If you require telephone or remote support, that’s a single price, if you require on-site support that is another single price. Prefer to pay in advance and retain fixed time support? We can do that too! By operating this way, the customer will always know where they stand. So, whether we are looking after your server or your phone, you will always get the flat rate cost with no nasty surprises.

Service Contracts and SLA

Here at PC Support Midlands, we understand that every business is different, and over the past two decades, we have taken pride in our ad-hoc service. Now, while our ad-hoc services are not going anywhere, we have now taken the decision to offer contracts and SLA’s that can be tailored to fit the needs of your business. So, whether you have worked with us for some time and want to do things a little differently, or maybe you are a larger company just looking for a reliable IT support service in the West Midlands that can take care of all of your IT needs, it matters not, PC Support Midlands are your one-stop-shop for everything IT support. PC Support Midlands are able to provide service contracts on request, regardless of the size of your business.  By working closely with our customers, we provide tailor-made service level agreements which are designed to suit your individual costs, requirements and business equipment needs.

Remote support, Instant IT support to our clients.

Remote support is a crucial way of getting IT help during this current crisis. However, it’s not new. Support Midlands has been carrying out remote support on computers since 1997. In those days, things were different. There was no internet to speak of, access was through a normal telephone line

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Poor .STL file quality and scale?

when you are making your own designs for 3D printing, you may find yourself plagued by low poly .STL files. What was once a beautiful sweeping curve is changed to ugly jagged squares when you try to slice it. the above image isnt too bad but it can get much

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About us

Over 22 years of IT Support in the community, using the best tools available to provide support to a level you expect and to help reduce the effects of cybercrime

Our mission

To provide excellent service and support to our clients in a freindly way that is simple to understand and transparent with reliable cybersecurity in a stable easily managed environment

Our offers

Visit our new online shop, we’re adding to it all the time with products and services to help us provide.