Antivirus and Malware Protection
We recently signed up to Malwarebytes brand new MSP program. We have been with Malwarebytes for a few years. Their business offerings, Endpoint Protection and Endpoint Defense and Response are managed in a cloud service portal for each client but very cleverly, there is a top level portal where we can easily manage all of our clients from one place.
From there we can easily see whether a computer is fighting off an attack, needs an update, a restart and much more. Why is this so good? Well, most centrally managed systems have a console per client, but you have to rely on either checking that portal or wading through a flood of emails about every event. One central console tells us everything at a glance and allows us to easily drop in and out of the client consoles to attend to any issues.