You are probably looking at this because you are not happy with the contract you currently have. We will help you in any way we can, if that means helping get you out of your contract, seeing you through to the end of the old contract and making a smooth transition to your new provider. We will always work with your old supplier in the best possible way to make this as simple as possible.

We offer very simplle support packages that are tailored to your needs. they are structured to give you the level of support you need. please talk to us and we will build a quotation to fit.

We like to think we are a bit different. We started business way back when Windows 95 was the ‘go to’ operating system and over the years have provided support to our customers and expanded the suite of tools and services we can offer to them. But, more importantly, we are open and friendly and want to see you succeed. We want to help with that, not get in the way.

Its a really good question and it really depends on your circumstances. A contract means you can budget your IT expenses more easily and you know what you are getting. However, we understand that you may not want one so also offer pre-paid support you can always engage us on a pay as you go basis.. You still get the same great level of support but you are not tied in any way to us.

Sometimes, we can’t help but use jargon because its important to be clear about what we are offering. Here are a few examples and what they mean:

Cloud Document Backup: We can for a very low price backup all the common documents types on all computers. e.g. Word, Excel & other office documents, PDF’s images and more.

Cloud Backup: We can do a customised backup ranging from specific files of any type to full images of a computer including the system state.

Disaster Recovery: Genuine disaster recovery requires not only backing up but testing and even being able to restore a critical device to a virtual image to make sure that in the event of disaster, downtime is as near to zero as possible.

Of course, we keep the jargon to a minimum but we will happily explain exactly what each and every feature of an IT Support contract entails.

Well, we like to think, very well indeed!

We use a set of tools through leading technology providers such as Malwarebytes, Enable, Splashtop and others. These tools allow us to provide cutting edge support and protection accross the entire range of our customer base.