When it comes to modern-day remote support, you do have your fair share of options. The trouble is, with so much to choose from, you will often find yourself not knowing which way to turn.

Now, given all the options on the market today, when you come to choose as to what would be best to give your IT support needs the full treatment, you need to make sure you are getting hold of something reliable.

Today, we are going to be taking a look at Splashtop. Splashtop is a remote support solution designed for managed service providers, IT professionals, and help desk staff. It offers multiple-device access, file transfer, remote printing, chat, grouping, and user management functionalities. The product is available both in cloud-based and on-premise deployment options.

Splashtop enables agents to connect to systems remotely with the help of a nine-digit session code and downloaded software. The solution also features chat and allows users to print documents on remote devices.

Why Splashtop?

While we have established that there are many more options out there, you may be asking yourself why to use Splashtop? The answer is simple; it’s a sharp, reliable and affordable solution that is highly regarded among 99% of its users.

The Overall View

If you take a look at the general consensus, as you should before purchasing any piece of software, you may find you are pleasantly surprised, in fact, we would even go as far as to say you may find yourself shocked.

When it comes to weighing the pros and cons of this nifty piece of software, you will soon see patterns evolving. 

Unlike many of the alternatives, the cons are more nitpicking details that would perfect the system; in fact, at times, this remote access software sometimes seems too good to be true.

Why Remote Support

Here at PC Support Midlands, we have been looking after customers remotely for the last 20 years. While we have worked with other companies remote access software before this, we have never had as much pleasure as we are now using remote access software.

At PC Support Midlands, we are proud to use Splashtop, and we are happy to announce that our outstanding remote IT Support service is now running better than it ever has before.

So, if you are at home and having PC issues, or at work and struggling, whatever the situation, get in touch with us today on 01922 332310 or contact us here.

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