Windows 10 May 2020 Update

Windows 10 May 2020 Update. Known Issues.

Microsoft released the Windows 10 May 2020 update for Windows 10. It’s also known as KB4557957 or Windows 10, Version 2004, recently and it has caused a host of problems.

You can read the entire list of known problems to date here. Firstly, if you are having problems with this recent update, you should try the the Windows Update Troubleshooter.

Users of Office 2016/19 may have noticed one particular change to Outlook, the search bar dominates the top of the window and despite this position it is proving that search is possibly the one thing its not good for. Outlook search has always been a bit hit and miss. Our experience at the moment is a lot more miss. Recent emails often are not indexed.

Heres a brief list of just some of the things that are a problem for some people. I want to emphasise that not everyone is having problems but it does affect some people.

How To Tackle The Problems

I’ll start on the assumption you already have the update, the first section is how to go back to before the problems started happening. The second section is avoiding the problem for a while by whcih time Microsoft might have fixed it.

Uninstalling Windows Updates

Stopping Windows Updates From Installing.

One of the easiest ways to troubleshoot any problems with an update is to use the Windows Update Troubleshooter to stop a problem update from being installed.. Click the link to download it, I’ll explain how to use it here.

There are other methods so I will expand on those next. The troublshooter is great because it is selective, you can choose what to update. This can be a lot more useful and the other methods.

Too Techy? Lets Go Simple.

Some people might be put off by using the troubleshooter so here is a way of simply stopping all updates for a short while.

  1. Click the Windows button or press the Windows key
  2. Click the Settings icon on the left of the start menu
  3. Click on Update and Security
  4. Click on Pause updates for 7 Days. You can click this several times and it will add 7 days for each click. NOTE! once you do this, you can restart the updates again but you cannot then pause the updates until Windows lets you. So its a simple method but not selective and not flexible in the way the Update Troubleshooter is.

Hopefully this guide has been useful. You can always find out more tips and news on our website

2 Responses

  1. KB4557957 installed June 2020 and new Edge update automatically installed Aug 2020, (no problems before Aug ). Now cannot print to Canon printer only new this year, Although showing as an “installed update” when I go to “uninstall update” , it is not showing so have no option to uninstall at all. This is so frustrating as I have also this week found the Start button is not working and I cannot call up the Starter Menu either and apparently Iots of other users are finding this also issue with the new Edge.

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