What’s the difference? Well, Splashtop SOS allows us to do an ad-hoc remote support connection to any sort of device, server, pc, laptop, mac, apple or android tablet or phone. It works by using secure codes that the end user gives to the technician to provide a quick and easy access.
On the other hand, Splashtop Business is designed to allow unattended access.
Unattended access? Yes, this means you can access a computer when there is no one by it. In other words, the technician can access the computer at any time and perform repairs or maintenance while the end user is not there.